New Step by Step Map For Telus customer service
New Step by Step Map For Telus customer service
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If our reply resolved your difficulty, be sure to click on Take as Alternative to aid Some others during the Local community.
All those agents Doing work from Telus Gains, in lieu of keeping the previous faithful customers they make them go away to look for other company
Sure I attempted chat and bought connected by using a Dwell man or woman but they advised me I needed to simply call. Not sure just what the Associates within the chat can help with.
@chris14 I wanted to obvious up some inaccurate facts. We're going to fix TELUS owned downed strains at no cost. We are going to only take away the road fully for construction/renovation purposes but there's a payment concerned. We despatched you A non-public message just in case you want to move ahead with possibly circumstance.
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You'll then get a textual content concept if the agent responds, and you may stick to up at your earliest benefit.
If my issues are usually not dealt with, I will likely be pressured to escalate this even further, including on the Place of work with the President, the media, and the higher Small business Bureau.
after the agent critique my account he said I can not give you a deal or credits such as you have now with the exiting account, so i just gave up and hangup the cell phone.
I had to Get in touch with CS nowadays with Chat and the Division I want to talk to is simply offered by cellphone. The CS on Chat arranged a phone back at an agreed upon time slot. When that Office referred to as me afterwards I bought every little thing sorted out.
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At this time my cell phone stopped connecting on the telus community. Subsequently it's taken me a 45 to sift with the ai gate keepers prompt's just to speak to an actual particular person, all whilst telus ai tries almost everything not to let me to speak to a real person.
The TELUS crew acknowledges that our perform spans many Territories and Treaty parts and we're grateful for the normal Knowledge Keepers and Elders that are with us these days, all those who have absent before us plus the youth that inspire us.
Yeah, I’m binding by a two yr contract unfortunately, I’m only four months in, but I did get somewhere. I guess The chief Place of work referred to as me currently so I've a telephone conversation with him in one hour. We’ll see how telus billing support that goes.